Do you have damage to your motor vehicle? We are very sorry for this inconvenience and would be happy to assist you. You can report the damage here by filling out our online form and providing us with the necessary documents to process the claim.
Report your damage here.
ASSURIA ROADSIDE ASSISTANCE 177
We are available 24 hours per day for emergency assistance or traffic accidents, and as an insured person you can call upon Assuria Roadside Assistance anytime. Call on telephone number 177.
UNIFORM TRAFFIC ACCIDENT FORM
Download the SURVAM traffic accident form.
View the guide of how to complete the form here.
Did other people witness the accident?
Ask for their name and telephone number.
Complete the traffic accident form together with the person(s) involved in the accident
- Complete the traffic accident form together with the person(s) involved in the accident
- State the cause of the accident
- Make a drawing of the situation
- State the damage to your vehicle
- Sign the front and back of the form
Tips:
- Take pictures of the situation and damage after the accident.
- Take pictures of the driving licence and insurance certificate of the other person.
DEDUCTIBLE
For WAM (Compulsory Third-Party Liability Insurance for Motor Vehicles)
For Assuria WAM-customers the deductible is included as standard in the insurance.
For CASCO (Comprehensive Motor Vehicle Insurance)
Your deductible depends on: the type of claim, the currency in which your insurance was taken out, the use of the vehicle and the insured value.
View Assuria traffic clauses.
WHEN DO YOU NEED TO INVOLVE THE POLICE?
- When someone is seriously injured. Call the police via 115
- In case of a serious traffic offence, such as running a red light or driving while intoxicated
- When you get into an argument with the other person involved in the accident
- When the other person left after causing the damage, without leaving his/her personal details. Report this to the police.
- In case of damage due to theft, burglary or vandalism
THE DAMAGE EXPERT
The Assuria damage expert will assess the damage. The expert will assist you and answer any questions you may have. The damage expert will also ensure your claim is settled quickly and properly.
BODY REPAIR SHOPS
Assuria has arrangements with a large number of body repair shops to guarantee the best quality services.
Are you looking for a body repair shop that collaborates with Assuria and is located near you? View an overview here.
NOT SATISFIED WITH AN ASSURIA BODY REPAIR SHOP?
Are you dissatisfied with your body repair shop? Perhaps you received an incorrect invoice, handling was not done correctly, or the damage repair of your vehicle was done poorly. We think your experience is important and would appreciate you submitting any complaints you may have. Report your complaint here.