Customer Service

We are happy to be of service!
Because you deserve proper and smooth service provision.

How to reach us:

EMAIL:
Private individuals
Renewing or taking out all your General & Medical Insurances: customer.service@assuria.sr
Renewing and taking out all your Life Insurances: assurialeven@assuria.sr

Corporate
Taking care of your Corporate Insurances: corporate.specialaccounts@assuria.sr

Claims
For AZPAS claims: medische.verzekeringen@assuria.sr
For all other claims: claims.administration@assuria.sr

Mortgages
Information about Mortgages: hypotheken@assuria.sr

FACEBOOK:
Communicate via Facebook/Messenger: https://www.facebook.com/assuria/

WHATSAPP:
To take out/renew insurances and submit claims: +597 8277799

TELEPHONE:
+597 473400

General & Medical Insurance: Select operator assistance (0)
Life Insurances: extension 426, 202, 415, 682, 690
Damage Claims: extension 499, 539, 284, 466, 377, 375
Medical Claims: extension: 467, 540, 309, 348 en 543 (for medical requests)

BROKERS /INSURANCE AGENTS
Our insurance brokers are also ready and more than able to provide excellent assistance, either digitally or by telephone. A clear overview of the contact details of all our insurance agents is included here.

VIDEO CALL:
In a video call you can both hear and see each other. Provided, of course, that is what you want. You always have the option of turning off the camera. You can also opt to share information by sharing the screen.